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25 Stats That Prove You Need Live Chat Services
Customers have little patience when it comes engaging with their vendors. Response time and getting customers what they want—whether information, an answer to a question, or solution to a problem—makes or breaks a business in the digital era.
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7 Tips to Help Entrepreneurs Avoid Common Legal Missteps
Starting a new business can be one of the most exciting events on your entrepreneurial journey. After all, you're taking an idea you're passionate about and pushing it forward by metaphorically hanging out your shingle so you can share it with the world — and hopefully, lots of potential customers and clients.
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Why You Need a Bilingual Answering Service
Companies have been striving for years to automate everything they can get away with, and customer service has not been the exception. What started more than a decade ago with very basic IVR’s (Interactive Voice Response) in call centers, later evolved into automated speech solutions all the way into the bots we interact with today, whether chatbots or robocalls, they are embedded into the modern business world.
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Davinci Virtual Office Solutions is a Top Answering Service for Marketing Agencies
We’re excited to announce that we’ve been listed as a top answering service for marketing agencies by Clutch!
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How Freelance Designers Leverage Virtual Office Services: 6 Use Cases
Freelancer workers are a critical linchpin in today’s gig-driven economy. Past reports predicted freelancers will comprise half of the U.S. workforce by 2030. A new report by Fiverr indicates the freelancer marketplace may be growing at a faster rate than expected—at least in the top 25 U.S. freelance markets. One in five freelancers in these markets work in creative services, with graphic designers comprising one of the fastest growing groups.
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