Archives for April 2023

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4/28/2023

12 Benefits of Hiring a Small Business Virtual Assistant

Running a small business can be challenging, with a never-ending to-do list and limited resources. One solution that has become increasingly popular in recent years is hiring a virtual assistant. A small business virtual assistant is a self-employed individual who provides administrative, technical, or creative assistance to clients remotely from their own home office. They offer a cost-effective and flexible solution for small business owners who need help with day-to-day tasks but often cannot afford to hire part-time or full-time employees.

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4/14/2023

17 Customer Service and Support Trends to Watch for 2023

As we move further into 2023, the landscape of customer service and support continues to evolve rapidly. New technologies and changing customer expectations are shaping the way businesses approach customer service, and companies that fail to adapt to digital transformation risk falling behind their competitors. With the rise of digital transformation, companies have been able to deliver a more personalized, convenient, and responsive service to customers than ever before.

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