Virtual Receptionist for Law Firms: Benefits & Advantages

Running a successful law firm is a balancing act. Managing clients, taking phone calls and scheduling meetings on top of a full caseload is a lot! That’s where a virtual receptionist for law firms comes in. This position provides a cost-effective and efficient way to handle administrative and front-line tasks. 

Legal virtual receptionist services for law firms

Virtual receptionists are skilled professionals offering valuable services from a remote location. By outsourcing your reception service, you can focus your energy on your cases and clients, knowing the small but important daily tasks are being taken care of properly.

How Davinci's virtual receptionist for law firms can help

Davinci’s virtual live receptionists offer a variety of services with options for different packages and price points to give you what to need within your budget. 

Some of the features of a legal virtual receptionist include:

Live call answering service

Every call is answered by a real person, providing a professional first impression. 

Call forwarding, call screening and voicemail management

Your virtual receptionist can manage and route all your calls appropriately. 

Outbound calling

Outbound calls such as lead generating calls, follow ups, booking appointments, surveys, or market research can be done by a virtual receptionist trained to understand your business' unique needs. 

Appointment scheduling 

Davinci virtual receptionists can manage your firm’s calendar by booking and moving appointments and sending out reminders to keep everyone organized and on time. 

Order processing

Fees for legal services and consultations can be processed by a virtual receptionist over the phone or online in real time. 

Administrative assistant tasks 

To make your firm run even smoother, virtual receptionists can be trained to do additional tasks such as data entry, assisting customers, scheduling deliveries and more. 

What are the benefits of virtual receptionists for law firms? 

Virtual receptionists provide many benefits and advantages and are a valuable asset to any law firm. Here are a few examples of how they may be able to help your law firm.

Improved client communication

Clients expect quick responses and their legal team's attention. With a legal virtual receptionist, you can be sure your incoming calls are being handled as they happen. No matter if you're in an important meeting or at court, calls will be managed promptly. Providing consistent, professional communication will boost your relationships with clients and ultimately your firm’s reputation. 

Increased productivity

Time is money! A virtual receptionist managing day-to-day administrative tasks frees up time for you and your team to focus on higher-leveraged work. Increasing efficiency and productivity means more billable hours. The math maths. 

Cost saving

Especially for small firms, hiring a full-time, in-person receptionist can be an expensive commitment. Virtual receptionists help you cut costs because they only work when they're needed. Being remote contractors, they don't require office space, equipment or benefits packages, making it a flexible and affordable option. 

Better work/life balance

Virtual receptionists offer a service that will save you time and money, lighten your mental load and improve your reputation. These factors can alleviate some of the stress of running a law firm and help you feel comfortable taking time off knowing your business is in good hands. 

Flexibility

One of the greatest benefits of using a virtual receptionist is the flexibility. As your firm grows and priorities shift, your virtual receptionist for law firms can scale up, adapt and respond to changing needs.  

With a wide range of administrative tasks able to be handled remotely, consider bringing in a legal virtual receptionist to save time and money while providing exceptional service to your clients.

About Robyn Roste

Robyn Roste is a professional writer living and working in Abbotsford BC Canada. Her personal blog about freelance writing(http://robynroste.com) is listed in The 100 Best Websites for Writers in 2020 by The Write Life.