Virtual Phone Number Services

A Davinci Virtual Phone number is a sophisticated service to handle all your phone needs. It includes an auto receptionist to answer and forward incoming calls to a phone number of your choosing.

A live receptionist is a real person that handles your business’ calls. They may be located in your office, or you might contract out to a receptionist who works virtually. Either way, they’ll forward calls, make appointments, and take messages.

Having a live receptionist is good for any appointment-driven business. A real person can handle more complex tasks—such as managing and rescheduling appointments—better than a machine. There’s also the human touch when customers call.

While a live receptionist costs more than an automated one, every Davinci Live Receptionist plan includes Auto Receptionist service. The best choice for you depends on your needs. Some companies use a combination of the two.

When a customer calls, the automated answering service answers and offers the customer a variety of pre-programmed options. Some options may answer their questions—like what your operating hours are—while others will direct the caller to the department that can help with their issues, such as customer service or billing.

Absolutely. It’s one of the benefits of automated receptionists. Davinci’s answering service not only works after hours but can turn voicemails into emails.

Yes, if your business is made up of a small team, having an automated receptionist will alleviate everyone’s responsibilities. As your team juggles multiple roles, an answering service allows them to orient themselves before answering.

Davinci’s auto receptionist is fully customizable. One of our customer care representatives will contact you and help you get started with the customization process.