Elevate your business with a virtual live receptionist
Virtual live receptionists are smart, friendly, and available when you need them. They can represent your company, your way. First Impressions Count™!
Business 50
Business 100
Premium 50
Premium 100
What Is a Virtual Receptionist and Why Does Your Business Need One?
As an entrepreneur, you fill various roles while running your business: Sales team, customer service, shipping, etc. Not only is this exhausting, but it’s not an efficient use of your time. So what’s the solution?
A virtual receptionist.
A virtual receptionist lets you have a real person answer calls for your business without being in the same office. Your calls will go to the receptionist, who will be able to take messages or direct the call to your phone number of choice.
This allows both of you to work remotely with ease.
The Benefits of Using a Virtual Answering Service
A virtual answering service is a great resource for entrepreneurs who don’t have enough funds to hire employees but still need assistance. Having a virtual receptionist provides you and your customers with a variety of benefits, including:
- Talking to a real person
- Reducing wait times
- Reducing the chance of missed calls
- Improving conversations
- Providing accurate information
- Increasing your productivity for other projects
- Raising customer satisfaction
- Sending follow-up messages to callers
- Providing a better work/life balance for you
- Allowing you to spend less time on calls
All the benefits above will make running your business easier, allowing you the time and freedom to make smart business decisions and grow your business.
Business Plan Features
Free Local or Toll-free Number
Davinci gives you a dedicated toll-free 888, 855, 866, or 877 virtual office phone number, which can be applied to your phone or fax line.
Learn MoreLive Call Answering Service
A live virtual receptionist represents your company, your way, with a professional and personal voice whenever you're called.
Learn MoreCall Forwarding & Call Screening
Each telephone call is screened and routed by a friendly live virtual phone receptionist to any phone virtual office phone number of your choice.
Learn MoreVoicemail Management
Davinci provides an easy-to-use business grade voicemail management system for after-hours calls.
Learn MoreAdvanced Call Routing & Conferencing
Set up different virtual office phone numbers to route your calls depending on time of day or availability.
Learn MoreUnlimited Long Distance Calling Services
Davinci offers unlimited long-distance minutes with your answering service.
Learn MoreAutomated Receptionist
Davinci's automated receptionist can answer your business calls with a professionally recorded greeting and then route your callers to your preferred phone line.
Learn MoreOnline Fax Services
With Davinci's online fax services, you can send, receive, and even forward faxes all from the comfort of your home, office, or anywhere you have internet access.
Learn MoreStellar Davinci Customer Service
Davinci's professional live receptionist answering service goes above and beyond to assist your callers with a pleasant and professional attitude.
Learn MorePremium Plan Features
Business Plan, Plus
Davinci Premium Live Receptionist plans include everything in our business plans with expanded features to fit the demands of your business.
Learn MoreAppointment Scheduling
Davinci virtual live receptionists can schedule all your appointments in real-time with an online appointment calendar.
Learn MoreOutbound Calling
Davinci's virtual office answering service can expertly handle all outbound calling services, such as lead generation calls, follow-up calls, and third-party verification services.
Learn MoreOrder Processing
Davinci virtual receptionists can be trained to take orders from callers using whatever web-based commerce solution you use to run your business.
Learn MoreAdministrative Assistant Tasks
Your Davinci virtual receptionist can help you with day-to-day administrative tasks such as scheduling deliveries, assisting customers, managing your calendar, and returning calls.
Learn MoreSpecial FAQs & Complex Call Flows
Davinci live virtual receptionists are trained to handle complex questions about your business as if you were on the phone yourself.
Learn MoreFrequently Asked Questions
What is a virtual receptionist?
A virtual receptionist is a live receptionist who is working off-site and away from your business but answers and manages your phone calls. Every time your company is called, instead of getting an automated machine, they are greeted by a friendly and professional receptionist. A virtual receptionist can take messages, check your availability, forward your calls, schedule appointments, make outbound calls, and answer any customer questions. With a live receptionist answering service, you get the benefits of having a front desk receptionist at a fraction of the cost.
How much is a virtual receptionist?
There are multiple plans and packages you can choose from for a virtual receptionist. Our most popular plan option, Business 50, is only $129 a month. Depending on whether you need more call time from your virtual receptionist or would like to upgrade to our premium answering service, our plans range anywhere from $129-$319 a month.
Who is answering my calls?
Your virtual receptionist is a trained Davinci live receptionist who has the skills and knowledge to best represent your business regardless of industry.
I want a live virtual receptionist. Where do I start?
If you want a live virtual receptionist through Davinci, you need to decide which services you want covered by your receptionist. We offer both a basic call answering plan that covers most businesses, plus a premium plan with extra receptionist features.
As part of our Business plan, you receive:
- A free local or toll-free number
- Live call answering service
- Call forwarding and screening
- Voicemail management
- Advanced call routing and conferencing
- Unlimited long-distance calling
- Auto receptionist services
- Online fax services
- Stellar Davinci customer service
As part of the Premium plan, you receive everything in the Business plan, plus:
- Appointment scheduling
- Outbound calling
- Order processing
- Customer care
- Administrative assistant tasks
- Special FAQs and complex call flows
Once you decide which live receptionist answering service you want, the Business or Premium plan, you also need to figure out how much coverage you would like. We provide 50- and 100-minute plans for both Business and Premium answering services.
Once you know which call answering service you want to purchase, the next step is to choose an area code and virtual office phone number. We’ll guide you through the process from there.
Do your live virtual receptionists specialize in a particular type of business or industry?
Davinci’s live receptionists can work in any industry. We specialize in providing excellent customer service in each call, no matter which market or industry you are in.
Why do I need a live answering service?
How your business answers phone calls says a lot about you. A live receptionist gives your business the ability to never miss a call and always be certain that each caller is being treated in a friendly and professional manner. A live receptionist is able to take and deliver messages to you, which gives you the time to focus on what matters most for your business.
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